Customer focused, Livewire Connections is pleased to announce “Spend Control” and “DNS Blocking” as part of their latest software upgrade.
“Users can be unaware that they are roaming or have an open data session and can soon find themselves using high volumes of data. Charges can accumulate rapidly, with no knowledge to the user until the invoice is received. We developed the Spend Control feature to directly tackle this and allow the user to control their off vessel communication costs,” Comments James Ashworth, Commercial Director of Livewire Connections.
Until now, there has been no simple method available to give the user the tools to effectively manage these costs on board. By setting alerts, limits and firewalls, costs can now be managed to meet the vessels onboard requirements. In conjunction with this is “DNS blocking”, which also offers additional security and can prevent heavy data use. This restricts the use of “bandwidth hungry” websites such as Facebook, You Tube and windows updates, which will run in the
background unless firewalled.
David Walker, Sales Director for Livewire Connections Ltd, talks about the latest development for the Access Controller and why it can save you money, “By enabling the user to set a limit, either financial or per MB, for off vessel connections through our new “Spend Control” feature, we are putting the control firmly in their hands. These limits can be set either per call, per day or per month and you can alert, block or drop the call as required. This feature comes as a free of charge upgrade on existing Access Controllers and as a standard feature on all new units.”
The system can manage up to 10 off vessel communications devices including Fleet Broadband, VSAT, Ir