Capella Hotels and Resorts, the five-star luxury international hotel group, with properties such as Capella Singapore as well as Capella Pedregal in Mexico‘s Cabo San Lucas, was selected to manage Discovery at Marigot Bay in the popular Caribbean yacht charter location – Saint Lucia, after it was acquired by an international development group last August.
Under the direction of Capella’s legendary hotelier Horst Schulze, the company has already started to introduce its award-winning service philosophy at the resort, which has been rebranded as Capella Marigot Bay, Saint Lucia. Enhancements are also being made to the guest rooms and suites, swimming pool, restaurants, retail and the Marina Village.
“Capella’s unparalleled service standards are based on years of operating some of the finest hotels in the world and listening to our clients who we encourage to ‘write their own story’ as to the experiences that they desire when staying at one of our properties,” said Schulze, CEO and Chairman, Capella Hotels and Resorts. “At Capella, we like to say that as long as a guest’s requests are within ethical, moral and legal confines, we will fulfill them! One of our key beliefs is connecting our guests to their surroundings, and in this instance, immersing them in the wonderful qualities and natural wonders of Saint Lucia. We will be rolling-out unique experiences at the resort where guests will have the opportunity to explore this stunning destination to their heart’s content and leave with unforgettable memories of the wonderful people and places they meet and see here.”
Capella has already begun introducing its award-winning service philosophy at the resort which includes a team of Personal Assistants who are assigned to each guest and work around the clock to fulfill their requests. In addition, Capella Marigot Bay’s guests can enjoy such benefits as flexible check-in and check-out times; complimentary in-room refreshment center/mini-bar (including non-alcoholic beverages such as water, juices, sodas etc.); complimentary Wireless Internet access in guest rooms and suites; complimentary daily newspaper delivery; complimentary 24-hour state-of-the-art Fitness Center; complimentary pressing of up to five items of clothing upon arrival; Illy espresso machines and water kettle for Ronnefeldt tea in all guest rooms and suites and much more.
Extraordinary amenities are a constant theme throughout every guest’s stay as Capella’s staff will astonish guests with delectable complimentary treats and gifts in the morning, mid-morning, at the pool-side, afternoon and also in the evening time. For instance, guests are welcomed to the property with refreshing coconut water and local rum and will also receive in-room amenities such as local rum served with seasonal local fruit, coconut and candied fruits and juices made from golden apple, passion fruit, guava and sweetened with a splash of cane juice.
At breakfast guests can expect treats such as Saint Lucia inspired Pastries with Homemade Marmalades and House Granolas with Homemade Goats Milk Yogurt; or while lounging at the swimming pool, fresh fruits are prepared and served on skewers and even in rolls and sashimi style portions ideal to replenish one’s energies. Waitstaff will also bring icy-cold popsicles and chocolate covered frozen bananas pool-side. Evening treats feature Trio of Ceviche Tastings and Cumin Garbanzo Puree and Purri Bread. Special amenities are also created for little ones including candy lollipops and chocolate covered pretzels while couples are showered with treats such as celebration cakes and pastries and chocolate truffles.
These delightful amenities change every day so that guests are kept surprised and it is the intention of Capella that guests are able to leave their worries behind with their every well-being cared for by the resort’s staff, and enjoy the resort and its special amenities and guest services to the fullest.
Capella and the resort’s ownership group are also making a significant investment in property enhancements, including revamping the Marina Village to include more local artisans, products and businesses. The Marina Village will feature an impressive array of amenities, including an art gallery that will feature local artists and give them a platform to further promote their works to a jet setting audience, international food and beverage outlets, gourmet store and fine spirits shop, a high-end boutique and jewelry store, a ship chandlery provider, specialty dive shop and water sports facility, and other offerings. Capella and the ownership group are actively seeking local retailers to populate the Marina Village and raise the profile of the destination’s talented residents.
For guest and yacht owner travel convenience, the Marina Village also is home to a customs and immigrations service center provided by the St. Lucia government as an international port of entry into the country. According to property management, “the Marina and the Marina Village will be one of the best of its kind in the Caribbean and draw some of the world’s top luxury and super yachts”.
Discerning travelers also will enjoy exciting opportunities for full immersion into Saint Lucian culture, cuisine and natural beauty. A range of property experiences include: culinary classes featuring Saint Lucia’s remarkable food, wine seminars, private tastings in the property’s Wine Cellar and Rum Cave; adventure and outdoor activities; water sports; VVIP access to major events such as the Saint Lucia Jazz Festival; and fishing and yachting excursions where the resort’s chef will prepare fresh catches of the day according to guest’s tastes.
Capella Marigot Bay has already started to further augment its culinary team and appointed Victor Israel Garrido as its Executive Chef. Garrido brings his considerable culinary skills to the resort after having worked at Sugar Beach, a Viceroy Resort. The menus will feature dishes made from the very best local ingredients and also signature items inspired by Saint Lucia’s rich food culture and heritage. Some of Chef Garrido’s signature items include River Stone Seared Mahi Mahi, Heart of Palm and Shaved Coconut Spicy Salad; Spiced Rum and Brown Sugar Cured Duck Prosciutto and Guava Cheese Crostini; Salt Fish- Arborio Arancini, Scotch Bonnet Emulsion; and sweet delights like the Lucian Cocoa Tea Ice Cream, Candied Peanuts, Extra Virgin Olive Oil and Traditional Bakes and the refreshing Greens, Pineapple and Chia Coolers. With the arrival of Capella’s culinary team, Saint Lucians will now be able to enjoy world-class dining experiences at Capella Marigot Bay ideal for every occasion.
Capella has always drawn the best talent wherever their properties are located, providing a superb grounding for aspiring and seasoned hospitality professionals. Many of Capella’s “graduates” have gone on to manage world-class hotels and restaurants around the globe. In Saint Lucia, Capella is working closely with the local community to share knowledge and incorporate Saint Lucia’s legendary hospitality and warmth into the core of Capella Marigot Bay. This combination will be an appealing draw for travelers seeking the best in the Caribbean.
Capella Marigot Bay is located alongside Marigot Bay, once described by the legendary American author James Albert Michener as “the most beautiful in the Caribbean”. The resort features 124 rooms that include fifty-seven suites (most with their own private plunge pools) with spacious balconies and extensive views of the bay. The lushly landscaped property is also home to the ultra-exclusive Capella Marina at Marigot Bay which accommodates some of the most luxurious mega yachts in the world. Guests of the hotel are able to arrange exclusive charters with a choice of various yachts including luxury and mega yachts. Capella Marigot Bay is prized for its magnificent setting, nearby rainforests and recreational amenities including water sports, horseback riding, fishing, diving, hiking and climbing.