Nestled in the increasingly popular Phuket yacht vacation location, the five-star Royal Phuket Marina has maintained its status as Thailand’s only 5 Gold Anchor rated marina for private yachts and charter yachts. This great news follows a very successful completion of a three-year Gold Anchor re-audit, administered through the Marina Industries Association (MIA).
According to MIA President Mr Andrew Chapman CMM, Royal Phuket Marina demonstrated a strong customer service focus that is central to the philosophy of the Gold Anchor Scheme. “For example, as part of the independent audit process marina users are phone surveyed. The feedback relating to Royal Phuket Marina staff service was of the highest order.”
Mr Gulu Lalvani, the chairman of Royal Phuket Marina commented: “The team at Royal Phuket Marina are committed to ensuring we run a professional facility. We pride ourselves in maintaining very positive relationships with all users of the marina.”
Royal Phuket Marina is situated in a protected waterway with high quality land side facilities, including restaurants and a bakery; a large modern health club with floodlit tennis courts and health food café; accommodation and underground car parking. An important investment is currently underway to additionally upgrade the hard stand facilities as well as construction of a 100-berth dry stack.
MIA Executive Officer Mr Colin Bransgrove said: “All participating marinas, no matter what rating, benefit from valuable feedback through the audit process. It may be as simple as a recommendation for a better marina trolley through to ways to improve an environmental management plan. The strong focus on customer service is also valuable and this includes ‘mystery shopper’ feedback provided to participating marinas during the three year rating period. ”
THAILAND YACHT CHARTER
Ideal for any yacht charter vacation, Thailand is a romantic and alluring destination, boasting perfect sailing conditions all year. Moreover, the environment is stunning, the people are delightful, and the food is simply delicious.
Thailand, Phuket and the Andaman Sea are gaining increasing popularity as a top yacht charter destinations. All the main types of yacht charter are available such as motor, sailing, dive charter, skippered, crewed yachts, catamaran, power boat, sailboat, luxury yachts, as well as the increasingly popular superyacht charter. For more information, please contact our team, who will be happy to assist you.